Careers at Crossroads Home Care
Build a rewarding career with a trusted local charity, where your compassion, dedication, and skills make a genuine difference every single day.
At Crossroads Home Care, we believe that delivering exceptional, premium home care starts with valuing and supporting our incredible team. As a respected local charity operating across Sandwell, Birmingham, and Dudley, since 1987, we are always looking for compassionate, dedicated individuals to join our professional care and support teams.
Our Career Opportunities
Whether you are an experienced care professional looking to advance your career or someone with a caring heart taking your first steps into social care, we provide comprehensive training, competitive pay, flexible hours, and a supportive environment where your voice matters.
Community & Home Carers
Delivering compassionate, person-centred personal care and companionship.
Specialist Dementia Carers
Providing expert, reassuring support for individuals living with memory loss.
Live-In Carers
Offering continuous, one-to-one care and companionship in clients’ homes.
Join Our Team
We’re always looking for talented and enthusiastic people to join our team. If you’re interested in building your career with us, complete the form below and upload your CV. We’ll be in touch if your experience and skills match one of our current opportunities.
A Career That’s Built Around You
We understand that a great career should fit around your life.
When you join Crossroads, you become part of a supportive, values-driven organisation that respects your work-life balance. We offer flexible working patterns, ongoing professional development, and a collaborative team culture rooted in our dedicated Carers Hub in Oldbury.
Whether you are seeking part-time hours, full-time career progression, or specialized training in adult social care, we invest in your future so you can empower others.
Why Work For Crossroads Caring For Carers?
Working in social care is more than just a job—it is a deeply rewarding career where you help people remain independent, safe, and dignified in their own homes.
Unlike corporate care agencies, as an affiliated member of the Carers Trust and a registered charity, our focus is entirely on excellence, community wellbeing, and staff support. We provide structured career pathways, robust supervision, and the pride of working for a Top 20 Home Care Provider rated 9.9/10 by families.
- Meaningful Impact: Make a profound, positive difference in the lives of vulnerable adults and family carers.
- Comprehensive Training: Fully supported induction, ongoing professional development, and Level 3 adult care opportunities
- Flexible Working Options: Shift patterns designed to fit around your family and personal commitments.
- Supportive Charity Culture: Work alongside a dedicated Board of Trustees and passionate local colleagues.
- Competitive Rewards: Attractive pay rates, mileage allowances, and pension schemes.
- Career Growth: Opportunities to advance into senior care, coordination, and specialist support roles.
Who We Are Looking For
Compassionate & Caring Individuals
People with a natural empathy and passion for helping others.
Reliable & Professional Team Members
Individuals committed to high standards of punctuality and care.
Good Communicators
Able to listen, build trusted relationships, and connect with clients and families.
Experienced Care Professionals
Workers bringing valuable hands-on experience in health and social care.
Newcomers to Social Care
Individuals eager to learn with full training and guidance provided.
Drivers Essential
Those with a full UK driving licence and access to transport to visit clients in the community.
We are looking for people who share our core values: recognizing the enormous contribution of carers, putting personal choice at the heart of care, and delivering compassionate excellence. Whatever your background, if you have a passion for helping people live independently with dignity, we would love to hear from you.
What A Career In Care Involves With Us
Personal Care & Hygiene
Helping clients with washing, dressing, and daily routines.
Medication Support
Providing gentle reminders and safe administration assistance.
Companionship & Conversation
Building trusted, meaningful relationships over time.
Meal Preparation
Cooking nutritious meals and encouraging healthy hydration.
Mobility Assistance
Supporting safe movement around the home with confidence.
Family Respite Support
Giving family caregivers vital, well-earned breaks.
Team Collaboration
Working alongside district nurses, social workers, and our Oldbury Carers Hub.
Continuous Learning
Regular training updates and professional skill enhancement.
Joining The Crossroads Family
Building a career with Crossroads means joining a community dedicated to excellence in home care and carer support. From your very first induction day, you receive thorough training covering personal care, safety, dignity, and specialized dementia support.
Wherever possible, we match our care professionals with consistent clients, allowing you to develop deep, trusted relationships that make your visits the highlight of their day. Whether you are assisting with morning routines, providing respite, or helping families navigate complex needs, you are never alone—our friendly office team and management are always on hand to support you.
The Benefits Of Joining Our Team
Rewarding Culture
Knowing your daily work preserves client dignity and independence.
Strong Job Security
Part of a trusted, long-standing charitable organization established in 1987.
Local Community Focus
Supporting families right across Sandwell, Birmingham, Dudley, and the Black Country.
Comprehensive Support
Dedicated mentors and managers to guide your daily work.
Valued Contribution
Working for an organization where staff voices and choices truly matter.
Professional Pride
Representing a Top 20 Home Care Provider renowned for quality.
Build a career that
changes lives
Join a supportive, award-winning local charity where your dedication is valued, your professional growth is nurtured, and your work truly matters to families across the West Midlands.
Frequently asked questions
No prior formal care experience is required for many roles, as we provide full, comprehensive training. A caring nature, reliability, and a passion for helping others are what matter most.
Yes a driving licence and access to your own vehicle is essential in this role, due to the nature of travelling to people in their homes.
We offer a full induction programme, ongoing professional development, and opportunities to study for recognised health and social care qualifications.
Yes, we offer a variety of flexible working patterns, part-time, and full-time hours designed to fit around your personal commitments.
Contact our friendly team today on 0121 553 6483 or visit our Carers Hub in Oldbury to discuss current vacancies and submit your application.
Rated 9.9/10
homecare.co.uk
Local charity
since 1987
Supporting
Dudley. Stourbridge. Halesowen. Oldbury. Rowley Regis
Top 20
homecare.co.uk
We’re Here for You
Our friendly team is here to help you or your loved one stay connected, independent and supported at home.
