Crossroads Caring for Carers

Crossroads Caring for Carers, an affiliated member of the Carers Trust since 2012, provides a wide range of community care services across Sandwell, Birmingham, Walsall, Wolverhampton and surrounding areas. In Dudley we provide wellbeing services to adult carers, young adult carers (aged 18 -25) and young carers (up to the age of 18) who care for a family member.

We help informal carers to care for longer by providing practical support, training, respite and palliative care, improving the health and wellbeing of carers and those they care for.

We also offer personalised in-home care to support with daily living needs, enabling people with complex needs to remain in their own home for longer. This can be provided alongside social care services or funded by the person themselves or their family.

In addition, we provide a support service across Birmingham to provide advice and guidance to informal carers of people with memory issues or a dementia diagnosis, supporting carers and the cared for, at all stages of their journey.

Our History

Our services began back in 1987 when ATV, produced the TV soap Crossroads Motel.  The storyline highlighted the needs of family carers struggling with daily with their daily lives and caring responsibilities.  The public response was overwhelming, which led to Local Authorities investing and helping to set up local Crossroads Schemes.

To improve on the impact and work that Crossroads services provide are now affiliated to The Carers Trust who strive to support family carers all over the UK.  Currently, there are 292,866 family carers in the West Midlands with this figure rising.

Our mission and vision

Our Mission

Crossroads Care provides services throughout the West Midlands with carers’ needs, choices and voices at the heart of everything we do, we strive to ensure that the enormous contribution carers make to society and to those they care for is fully recognised, appreciated and valued.

Our Vision

A world where the role and contribution of unpaid carers are recognised and carers have access to quality support and services needed to live their own lives but to also provide quality care and support for those they care for.

Our Trustees

Crossroads Care has a supportive and dedicated Board of Trustees who are unpaid and serve on behalf of their local scheme, which in our case is Sandwell.

Here is a brief outline of our Trustees and their histories:

Ivan Wyle FCA

Ivan Wyle FCA


Our Chairman qualified as a Chartered Accountant in a professional office and soon moved into industry where he gained experience in the Group Accounts Department of a global equipment manufacturing group.  He developed international exposure as a line manager in one their African subsidiary companies.

Upon returning to the United Kingdom he worked for some years in the accounting department of a company engaged in plumbing, heating and electrical contracting, and subsequently gained additional experience as a partner involved in businesses in property renovation, rentals and financial services.

He finished his career as the Group Chief Accountant of a local packaging company whose products were sold internationally.

Since retirement, he has become an active committee member and is currently Vice Chairman of the Sandwell University of the Third Age (SU3A).  This is a learning and social activities charity for older people operating out of West Bromwich Town Hall.  He was also a member of the West Bromwich Panel of the Community Development Foundation which was involved with charitable match funding principally in deprived areas.

He is now a life member of the Institute of Chartered Accountants and has been our Chairman since 2006.

Howard Painter

Howard Painter


Wendy Bodenham


Carol Murrain


Matt Kelly


Mary Latter BSc (Hons)


I have worked for a number of public sector organisations including adult education, social services, the Probation Service, the West Midlands Police and most recently the NHS. In the NHS I worked initially as Performance and Improvement Manager for Birmingham Drug Action Team, responsible for a portfolio of contacts/ services and for developing and procuring new services. In April 2011 I joined the Joint Commissioning Team for Mental Health as lead commissioner for Dementia for Birmingham, procuring and developing services and support for people with dementia and their carers. From 2015 this work became part of the Birmingham Better Care Programme, and I was also responsible for commissioning services for all carers and jointly managing the overall programme.

Sue Turton

Sue Turton


RGN   MA (Manager and Human Resource Development) Diploma (Public Health)

Sue has worked across the NHS for over 37years and at various senior levels including Director of Nursing Services and General Manager in services which include Medicine, Older Peoples services and Mental Health in Sandwell.

In 2000 she moved to Birmingham and worked in Public Health promoting Health and Wellbeing to Local Communities.

In 2007 there was an opportunity of creating a different approach to Health Promotion. The opportunity was to create the link between empowerment and improved health outcomes at community level.

A Community Interest Company (not for Profit) was founded based on the community empowerment approach and Health Education.

She has a passion for Health and Wellbeing and brings a range of skills in Strategic and Operational Management.

Alexandra Nixon

Alexandra Nixon


I have spent the last 28 years working within both the private and public sectors. For the last several years, I have primarily been working within the NHS as a consultant in Contracting across the West Midlands, Oxfordshire and Lincolnshire and am enjoying every minute of it.

I believe in the work that Crossroads do and am honoured to be part of this wonderful family.


The Trustees are Directors of the Incorporated Charity in respect of company law.

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