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Crossroads Home Care
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Back to Home Care

Care that helps
you stay at home

Personalised home care services designed around you or your loved one’s needs, helping to live independently and well at home.

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Home Care Services

An overview of our care at home services and how we can support you.

Dementia Care

Specialist dementia care that promotes comfort, independence and quality of life.

Personal Care

Support with daily personal care, helping you look and feel your best.

Companionship Care

Friendly companionship and social support to reduce loneliness and improve wellbeing.

Respite Care

Short-term care and support for you or your loved one – and a break for family carers.

Live in Care

Round-the-clock care and support in the comfort of your own home.

Areas We Cover

Find out where we provide our home care services across the Black Country.

Back to Community support

Supporting our community, every day

From practical help for carers to wellbeing support and training opportunities, our community services are here for you.

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Community Support Hub

Discover how we support local families, carers and older people in our community.

Carers Assistance Line

Practical advice, emotional support and guidance for unpaid carers.

Bereavement & Wellbeing

Compassionate support for those grieving and looking after their wellbeing.

Family Carer Training

Training and development opportunities to support family carers.

Professional Care Training

Professional training and development opportunities for carers and staff.

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Areas We Cover

Providing trusted home care and support across the Black Country.

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Areas We Cover

Explore all the communities where our local care teams provide support.

Home Care Halesowen

Trusted, compassionate home care tailored to people in Halesowen.

Home Care Stourbridge

Flexible local care that helps people live well at home in Stourbridge.

Home Care Sandwell

Personalised home care and support for families throughout Sandwell.

Home Care West Bromwich

Dependable care at home for people across West Bromwich.

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Advice & Support When You Need It

Practical advice and trusted information to help you make informed decisions about care and support.

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Caring for a Loved One

Guidance for family carers, looking after someone and balancing your own wellbeing.

Dementia Advice

Support, information and practical advice for living well with dementia at home.

Legal & Financial Planning

Understand your rights, Power of Attorney, wills and other important legal information.

Working While Caring

Support for carers who are balancing work, education and caring responsibilities.

Funding Home Care

Discover our history, mission, values and what makes us different.

Home Safety

Tips and advice to help make your home safer and reduce the risk of falls.

Health & Wellbeing

Advice on physical and mental wellbeing for you and the person you care for.

Local Support Services

Find local organisations and services across Dudley and the Black Country.

Popular Resources

Downloadable Guides

Helpful guides and checklists to support you.

Frequently Asked Questions

Answers to common questions about care.

Latest Articles

Read our latest advice and support articles.

Back to about

About Crossroads

We’re a local, not-for-profit organisation with a passion for supporting our community. Find out more about who we are and what drives us.

More about us

About Crossroads

Discover our history, mission, values and what makes us different.

Why Choose Crossroads

Find out why families across the Black Country trust us to care for their loved ones.

Meet The Team

Get to know our leadership team and the people who make our care exceptional.

Our Story

Learn about our journey, our values and our commitment to the community.

Join Our Team (Careers)

Explore rewarding career opportunities and be part of something that matters.

News

Read our latest news, updates and stories from across Crossroads.

Funding Home Care

Home Care Funding Options For Unpaid Family Carers

Navigating home care funding can feel overwhelming, but understanding the main routes is the first step toward securing the right support. Whether you are looking into state funding, partially funded council contributions, or self funding, our guide explains the pathways available to you in the West Midlands.

At Crossroads Home Care, we are committed to helping families in Sandwell, Birmingham, and Dudley make informed decisions about their loved one’s care and support.

Arrange a Free Care Assessment
Download Your Care Guide

Quick Guide To Who Pays For Care

Understanding paying for care starts with the financial assessment (or means test). If your savings and assets exceed the upper limit of £23,250 in England, you are typically classified as a self funder. If you have less than this amount, your local council may help with care costs. It is important to note that funding rules vary depending on where you live; for example, policies in Northern Ireland differ from those in England.

Attendance Allowance

If your loved one has reached State Pension age and requires assistance with everyday tasks, they may be eligible for Attendance Allowance. This is free, non-means-tested, and tax-free money designed to help with the cost of care. Payments range from £68.10 to £101.75 per week depending on the level of need, and it is a crucial form of financial help for those requiring personal care or supervision.

NHS Continuing Healthcare And Social Care Support

For individuals with complex medical needs, NHS Continuing Healthcare (CHC) may provide full funding for care at home or in a residential care home. This is distinct from local authority funding, which focuses on social care. If you are not eligible for CHC, the council may still contribute to your care following a needs assessment and financial assessment. Always check with your local health and social care teams for the latest guidance.

Care Home Costs And Care Home Fees

If you are transitioning to residential care, care home fees can vary significantly by region. If you own your home, remember the 12-week property disregard rule, which may protect your property value during the initial stages of care.

Always ask about “top-up fees” if your preferred care home exceeds the council’s standard rate, and ensure you have a clear price list before making commitments.

Home Care Costs, Homecare Agencies, And Choices

Home care typically costs between £26 to £38 per hour in England, with a UK average of around £20 per hour. Live in care is more intensive, costing between £800 and £1,600 per week.

Whether you choose from homecare agencies or hire an own carer directly, ensure you read reviews and verify their registration to ensure high-quality personal care.

How To Arrange Funding For Home Care

The first step is to request a free care needs assessment from your local council. This assessment determines the type of care required and leads to a care plan. After this, you will undergo a financial assessment to determine if the council pays for all or part of your care.

You may be eligible for Direct Payments, which give you control over how to arrange your own care services.

Minimum Income Guarantee (MIG)

The Minimum Income Guarantee (MIG) ensures that after paying for your care, you are left with a set amount of money to cover your daily living expenses.

This threshold protects your income and ensures that those with limited assets are not left without the means to live independently while receiving council-supported personal care.

Own Home: Deferred Payments, Renting, Selling

If your primary asset is your own home, the local council may offer a Deferred Payment Scheme, allowing you to use the value of your property to delay paying care fees. While renting out the home or selling it are options, these are often viewed as last resorts.

Always seek independent financial advice before making decisions regarding your own home.

Equity Release And Other Financial Support

Equity release is a way for homeowners over 55 to access funds tied up in their property, though it carries significant risks. For other financial support, look into charitable grants available for specific conditions.

Before proceeding with these routes, consult a specialist adviser regarding your financial circumstances.

Home Adaptations And Funding Help

Local councils provide free assessments to suggest home adaptations—such as level-access showers or ramps—that make living in your own home safer. If these costs exceed certain limits, the council may contribute.

These changes can make a big difference in managing daily living while waiting for further support.

If You Are Self Funding And Money Runs Out

If you are self funding and your savings are nearing the £23,250 threshold, you must contact your local council at least three months before your money runs out.

Request a reassessment promptly so that your transition to local authority funding is seamless and your care and support is not interrupted.

How Crossroads Caring For Carers Can Help

We provide local benefits guidance, respite care services, and training for family carers. We can signpost you to independent legal advisers and help you understand your rights to financial support.

Practical Steps For Carers To Take Now

Apply for Attendance Allowance

or Personal Independence Payment (for those under State Pension age) if eligible.

Book a care needs

assessment with your local council.

Gather financial documents

(bank statements, pension details) to prepare for the means test.

Frequently asked questions

 It is either the council, the individual (self funder), or a combination of both.

It is generally excluded if you are receiving care in your own home.

CHC is for complex health needs (free), while social care funding is means-tested.

Rated 9.9/10

homecare.co.uk

Local charity

since 1987

Supporting

Dudley. Stourbridge. Halesowen. Oldbury. Rowley Regis

Top 20

homecare.co.uk

Ready to Arrange Companion Care?

Our friendly team is here to help you or your loved one stay connected, independent and supported at home.

Call 0121 553 6483

Arrange a Free Home Assessment

Registered Charity
No. 1040679

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Care Services

  • Personal Care
  • Respite Care
  • Companionship &
Emotional Support
  • Dementia Care
  • Live-in Care
  • Wellbeing Checks

Community Support

  • Family Carer Support
  • Advice & Guidance
  • Local Resources
  • FAQs
  • News & Updates

About Us

  • About Crossroads
  • Our Team
  • Careers
  • Our Story
  • Contact Us

Contact Us

Call Us

0121 553 6483

Email Us

info@crossroads-caringforcarers.org

Address

494 Wolverhampton Road,
Oldbury,
West Midlands,
B68 8DG.

Crossroads Home Care provides trusted home care, dementia care, companionship and personal care
across Dudley, Stourbridge, Halesowen, Oldbury and Rowley Regis.

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