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Crossroads Home Care
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Care that helps
you stay at home

Personalised home care services designed around you or your loved one’s needs, helping to live independently and well at home.

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Home Care Services

An overview of our care at home services and how we can support you.

Dementia Care

Specialist dementia care that promotes comfort, independence and quality of life.

Personal Care

Support with daily personal care, helping you look and feel your best.

Companionship Care

Friendly companionship and social support to reduce loneliness and improve wellbeing.

Respite Care

Short-term care and support for you or your loved one – and a break for family carers.

Live in Care

Round-the-clock care and support in the comfort of your own home.

Areas We Cover

Find out where we provide our home care services across the Black Country.

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Supporting our community, every day

From practical help for carers to wellbeing support and training opportunities, our community services are here for you.

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Community Support Hub

Discover how we support local families, carers and older people in our community.

Carers Assistance Line

Practical advice, emotional support and guidance for unpaid carers.

Bereavement & Wellbeing

Compassionate support for those grieving and looking after their wellbeing.

Family Carer Training

Training and development opportunities to support family carers.

Professional Care Training

Professional training and development opportunities for carers and staff.

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Areas We Cover

Providing trusted home care and support across the Black Country.

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Areas We Cover

Explore all the communities where our local care teams provide support.

Home Care Halesowen

Trusted, compassionate home care tailored to people in Halesowen.

Home Care Stourbridge

Flexible local care that helps people live well at home in Stourbridge.

Home Care Sandwell

Personalised home care and support for families throughout Sandwell.

Home Care West Bromwich

Dependable care at home for people across West Bromwich.

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Advice & Support When You Need It

Practical advice and trusted information to help you make informed decisions about care and support.

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Caring for a Loved One

Guidance for family carers, looking after someone and balancing your own wellbeing.

Dementia Advice

Support, information and practical advice for living well with dementia at home.

Legal & Financial Planning

Understand your rights, Power of Attorney, wills and other important legal information.

Working While Caring

Support for carers who are balancing work, education and caring responsibilities.

Funding Home Care

Discover our history, mission, values and what makes us different.

Home Safety

Tips and advice to help make your home safer and reduce the risk of falls.

Health & Wellbeing

Advice on physical and mental wellbeing for you and the person you care for.

Local Support Services

Find local organisations and services across Dudley and the Black Country.

Popular Resources

Downloadable Guides

Helpful guides and checklists to support you.

Frequently Asked Questions

Answers to common questions about care.

Latest Articles

Read our latest advice and support articles.

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About Crossroads

We’re a local, not-for-profit organisation with a passion for supporting our community. Find out more about who we are and what drives us.

More about us

About Crossroads

Discover our history, mission, values and what makes us different.

Why Choose Crossroads

Find out why families across the Black Country trust us to care for their loved ones.

Meet The Team

Get to know our leadership team and the people who make our care exceptional.

Our Story

Learn about our journey, our values and our commitment to the community.

Join Our Team (Careers)

Explore rewarding career opportunities and be part of something that matters.

News

Read our latest news, updates and stories from across Crossroads.

Power of Attorney and Planning for Care

Planning for the future is essential for unpaid carers in Sandwell, Birmingham, and Dudley. This guide helps you navigate the legal steps required to support future decision-making for your loved ones. At Crossroads Home Care, we provide the support you need to ensure your family’s wishes are respected.

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Call 0121 553 6483

What Is a Lasting Power And Why It Matters

A lasting power of attorney (LPA) is a legal document that allows a person to appoint a trusted individual to help them make decisions. It is crucial for families supporting someone with complex needs.

For more formal guidance, visit the Office of the Public Guardian website.

Types: Lasting, Enduring And Ordinary Power

There are three main types:

  1. Lasting Power of Attorney (LPA): Covers long-term decision-making.
  2. Enduring Power of Attorney (EPA): Historic, now replaced by the LPA.
  3. Ordinary Power of Attorney (OPA): Used for a temporary period or particular time.

Enduring Power of Attorney Explained

Enduring power of attorney (EPA) is no longer available for new setups. However, if an EPA was created before 2007, it remains valid.

An unregistered EPA can be cancelled at any time if the donor has mental capacity.

Property And Financial Affairs Lasting Power

A property and financial affairs LPA allows an attorney to manage bank accounts, paying bills, and other financial decisions on a person’s behalf.

This can be used as soon as it is registered, even if the person still has capacity, with their consent.

Health And Welfare: Health And Care Decisions

A welfare lasting power covers medical decisions, health and care decisions, and daily routines. Attorneys can only use this legal authority once the donor has lost capacity.

Note: Attorneys cannot make decisions regarding voting or marriage on behalf of the donor.

Making Decisions If Someone May Lose Mental Capacity

To set up an LPA, the donor must have the mental capacity to choose their attorney at the time of creation.

If they become mentally incapable, the LPA is used to act in their best interests.

Appointing Attorneys And Their Responsibilities

You can appoint one or more than one attorney. You may choose to act jointly or severally.

Attorneys must be 18+ and not bankrupt. Attorneys must act in the donor’s best interests.

Advice For Attorneys: Health, Welfare And Care Decisions

When making care decisions, you must follow the donor’s wishes.

You should consult health professionals and keep clear records of all decisions.

Advice For Attorneys: Managing Financial Affairs

Attorneys must keep accurate accounts of all money dealings and separate donor funds from their own.

You can claim back out-of-pocket expenses incurred during your duties.

Registering, Cancelling And Court Options

Registering a Lasting Power of Attorney costs £92 in England and Wales. Two LPAs cost £184.

  • You may be eligible for a 50% discount if you earn under £12,000, or exemptions based on certain benefits.
  • It takes 8 to 10 weeks to register.
  • You can cancel your LPA at any time if you have capacity by sending a deed of revocation to the Office of the Public Guardian.

Advance Decision And Advance Statements

An advance decision allows a person to refuse specific medical treatment.

Ensure your LPA and advance decision do not conflict.

Practical Steps: How To Make A Lasting Power Of Attorney

  • You can use the online service on GOV.UK or paper forms.
  • You will need a certificate provider to sign the document.
  • Always get legal help for complex circumstances.

Supporting Carers: Local Services And Respite Options

Crossroads Home Care provides respite care and advice.

Contact our local helpline for support in the West Midlands.

Templates, Witnessing And Common Pitfalls

Ensure correct witnessing procedures to avoid application errors.

Solicitor fees for setup can reach £1,000, so consider your budget.

Rated 9.9/10

homecare.co.uk

Local charity

since 1987

Supporting

Dudley. Stourbridge. Halesowen. Oldbury. Rowley Regis

Top 20

homecare.co.uk

Frequently Asked Questions For Carers

Any trusted person aged 18+.

No, a civil partnership or marriage does not grant automatic legal right to manage a spouse’s financial affairs.

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Further Reading And Local Contacts

For more, visit the GOV.UK LPA resources or contact Crossroads Home Care in Oldbury. We recommend consulting local solicitors or Citizens Advice for tailored legal help.

Registered Charity
No. 1040679

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Care Services

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About Us

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Contact Us

Call Us

0121 553 6483

Email Us

info@crossroads-caringforcarers.org

Address

494 Wolverhampton Road,
Oldbury,
West Midlands,
B68 8DG.

Crossroads Home Care provides trusted home care, dementia care, companionship and personal care
across Dudley, Stourbridge, Halesowen, Oldbury and Rowley Regis.

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