Local Support Services for Carers and Families
At crossroads home care, we are proud to provide support services across Dudley Borough, Sandwell, and the surrounding areas including Walsall, Wolverhampton, and parts of Birmingham.
Our mission is to provide dedicated support to the nearly 3,500 unpaid carers who provide essential care for their loved ones. We provide a range of care services as an alternative to residential care or nursing care, ensuring you have the resources to manage your caring role, maintain your health, and promote independence for your loved one. We help family members connect with the right advice, ensuring that those adults, children, and people who require support can share their experiences and feel heard.
Core Support Services Offered Locally
Respite Care
Temporary relief for carers when they require a break. Respite care is part of community care services in Dudley.
In-home Personal Care
Assistance with daily tasks like washing and dressing. In-home personal care helps individuals regain independence after illness.
Palliative Care
Specialist support to improve the quality of life for those with serious illnesses. Palliative care services are available in Dudley borough.
Carers Assistance Line (CAL)
A listening ear and practical advice for Sandwell carers who feel isolated.
Bereavement & Wellbeing Service
Specialist support for those over 18 in Birmingham who have experienced the loss of a loved one.
In-Home Care And Respite Options
We offer flexible respite care, where our matching process for personal assistants ensures that your loved one receives support from a trusted professional. Families can access services through our Dudley hub to arrange short-term breaks or long-term care plans.
Respite care helps caregivers take temporary relief from their duties. It is important that we continue to make excellent progress in enabling those with vision or mobility challenges to thrive in their own homes for years to come.
Support For Young People And Young Carers
If you are a young person (5–17) or a family member seeking advice, please contact the Dudley Young Carers Service (delivered by Forward Carers) to identify your needs and meet other children and young people.
For young adults (18–25), the Dudley Carers Hub is the important place to connect with resources, request an assessment, and find support tailored to your development and health.
These agencies are based on principles of enabling you to overcome the challenges of your caring role.
Local Services And Community Hubs Across Dudley Borough
We are based in the heart of the community, working in partnership with local agencies. Residents can connect with us via:
- GP Referrals: Local surgeries refer to social prescribing.
- Dudley Council: Access pathways through the Single Point of Access.
- Community Hubs: Safe places to meet, talk, and share experiences.
Personalised Care Planning And Assessments
We follow a structured assessment process to create a personalised care plan developed on our core principles.
We listen to the needs of the family and review these plans regularly.
Dementia navigators offer person-centred support for families.
Training And Resources For Family Carers
We provide training for family carers in Dudley, covering manual handling to dementia awareness. Training for family carers is available in Dudley.
These resources are developed to build your confidence and help you manage the needs of your relative or friend.
Knowledge about the condition of the person being cared for can improve confidence in carers.
Paying For Care And Benefits Advice
We offer advice on financial support, including how to apply for carer grants.
Carer Coordinators provide information and support for caregivers.
We can help clarify charging policies and guide you through the Dudley Council and NHS support pathways.
Carers can receive help from a Carer Coordinator.
Evidence, Case Studies And Impact In Dudley
- Dudley supports nearly 3,500 unpaid family carers.
- Residents can access reablement services for help with daily tasks.
- Local services improve wellbeing and reduce isolation for dementia patients.
- We view our development and order of working as vital to maintaining the community vision for years to come.
Rated 9.9/10
homecare.co.uk
Local charity
since 1987
Supporting
Dudley. Stourbridge. Halesowen. Oldbury. Rowley Regis
Top 20
homecare.co.uk
FAQs For Carers In Dudley Borough
Contact us by telephone or fill out our online referral form.
Contact our Emergency Duty Teams for urgent social care.
We aim to respond promptly to all requests for support.
How To Get Support Today
Telephone:
Office Hours:
Monday–Thursday,
8.30am–4.30pm
Friday, 8.30am-4pm
Next Steps:
Contact us to book an appointment for an initial assessment.
For further information, visit our website to explore our dedicated pages on in-home care, the Carers Assistance Line, and our Bereavement & Wellbeing Service.
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Our friendly team is here to help you or your loved one stay connected, independent and supported at home.
