Schedule in-home care exactly when you need it

If you live in Sandwell, Birmingham, Walsall or Wolverhampton, Crossroads can provide tailor-made support to meet your individual needs. This can include personal care and rehabilitation support, meal preparation, help with shopping and chores in the home, support with taking medication, companionship, help to get out and about to socialise or to attend hospital or G.P. appointments.

Our care is person-centred and can be provided to people of all ages, disabilities and health conditions, 24 hours daily with access to emergency support.

Please contact us by calling 0121 553 6483 to speak to a member of our team who will provide you with more information and develop a personalised support plan.

Our services can be accessed in a variety of ways. We are able to advise you if you are self-funding or eligible for statutory funding to cover the costs of your care. Please do not hesitate to contact us for advice if you are in need of a support care package for your family member.

Funding your care in a variety of ways

There are many ways of funding your care. Funding can be through; Continuing Health Care, Social Care, a Personal Budget or a Personal Health Budget, or independently through your own finances.

Please contact us on 0121 553 6483 for more information. We can help you to navigate your way around the care system to gain the support you need, whether you are a family carer, friend or a person with care needs.

We are also able to provide health care support for people living at home with chronic health or palliative care needs, funded by the Local Authority. The referral pathway is usually via Hospital Discharge Teams, Community staff and Health Professionals.

Social Services funding – how to contact social services via your local authority.

Birmingham – 0121 303 1234 or email:

Sandwell – Adult social care 0121 569 2266 or email:

Walsall – 01922 655673

Wolverhampton number – 01902 553409 email:

End of Life Care: Connected Palliative Care

Crossroads is a member of the award-winning Connected Palliative Care team – a specialist end of life care service in Sandwell. The team can be contacted via the Connected Palliative Care Hub on 0121 507 3611, between 8 am – 8 pm. Out of these hours, for urgent telephone advice, they can be contacted via SWBH switchboard on 0121 507 1831, by healthcare professionals.

Respite Care for Carers in Birmingham

Visit our Family Carer Respite page or call 0121 553 6483 to speak to a member of our care team.