Bereavement & Wellbeing
Compassionate Bereavement Support for Adults in Birmingham
Losing someone close can be one of life’s most difficult experiences. Whether you have recently lost a partner, family member, friend or someone you cared for, everyone experiences grief differently. At Crossroads, we are here to help you navigate that journey with compassionate, practical and emotional support.
If you are aged 18 or over and live in Birmingham, you can access the Birmingham Bereavement and Wellbeing Service, a free service designed to help people cope with bereavement, rebuild confidence and reconnect with their community.
Free &
Confidential
Advice &
Guidance
Emotional
Support
Practical Help &
Signposting
Benefits &
Financial Advice
Here for You,
Every Step
Supporting You Through Bereavement
Bereavement can affect every part of your life. Alongside feelings of grief and loss, many people experience loneliness, social isolation, anxiety or a decline in their physical and emotional wellbeing.
Our specialist team takes time to understand your individual circumstances and works with you to create a personalised support plan that meets your needs.
We understand there is no right or wrong way to grieve. Whether you need someone to listen, practical guidance or help reconnecting with your community, we’re here to support you.
What Support is Available?
The Birmingham Bereavement and Wellbeing Service offers a range of tailored support, including:
- One-to-one wellbeing support
- Practical advice and guidance
- Bereavement support tailored to your needs
- Peer support groups
- Befriending services
- Community activities and opportunities to reduce loneliness
- Help accessing health and wellbeing services
- Information about education, volunteering, training and employment opportunities
- Access to the Living Memory Project
- Signposting to specialist local services where additional support is needed
Every support plan is developed around your individual needs.
Delivered Through a Trusted Local Partnership
The Birmingham Bereavement and Wellbeing Service is delivered by a partnership of experienced voluntary and community organisations working together to provide joined-up support across Birmingham.
The consortium includes:
- Crossroads Caring for Carers
- Communities in Sync
- Ideal for All
- KUUMBA Centre
- Sandwell Advocacy
Together we provide compassionate, person-centred support that helps people recover from bereavement while reconnecting with their communities.
Who Can Access the Service?
You can access the service if you:
- Are aged 18 or over
- Live in Birmingham
- Have experienced the death of a loved one
Referrals can be made by:
- Yourself (self-referral)
- A healthcare professional
- Another professional supporting you
- A family member or friend (with your consent)
The Benefits of Bereavement Support
Compassionate Support
Personalised Guidance
Emotional Wellbeing
Practical Advice
Access Local Services
Community Reconnection
How to Make a Referral
To access the Birmingham Bereavement and Wellbeing Service, complete our online referral form or contact the team directly.
Birmingham Bereavement and Wellbeing Service
Communities in Sync
✉️ BBWS@communitiesinsync.info
If you need help completing the referral form, our team will be happy to assist you.
Support for Unpaid Carers Following Bereavement
For many unpaid carers, the death of the person they cared for brings a significant change in identity as well as grief. It is common to feel uncertain about the future after your caring role has ended.
Crossroads has supported carers for more than 50 years and understands the unique challenges that bereaved carers face. Our team can provide emotional support, practical guidance and help you reconnect with local services, activities and opportunities as you adjust to life after caring.
Frequently asked questions
Our care at home Dudley service supports people across Dudley, Sandwell and the West Midlands, helping service users remain independent in their own homes. We provide personal care, companionship, medication support, meal preparation, dementia care, respite care and live-in care. Whether you need regular visits or extra assistance at short notice, our team is committed to providing flexible, high-quality care that meets your changing needs.
We provide a wide range of care services that are completely person centred, ensuring every client receives the support that best suits their lifestyle. Our experienced carers and support staff offer everything from personal care and companionship to specialist dementia care, live-in care and palliative care. Our office staff are always available to answer questions, coordinate visits and provide helpful advice, while all the staff work together to deliver outstanding support for our service users and their families.
Yes. While our aim is to help people stay in their own homes for as long as possible, we understand that care needs can change. We can provide information about local care facilities and explain the options available if moving into a care home becomes the right decision. We are here to support families throughout every stage of the care journey and will always go the extra mile to help you make an informed choice.
Treating every client with dignity and respect is at the heart of everything we do. Our carers take time to understand each person’s routines, preferences and goals, supporting both their independence and well being. We believe every interaction should be compassionate, respectful and personalised, helping people live comfortably in the place they know best—their own home.
Rated 9.9/10
homecare.co.uk
Local charity
since 1987
Supporting
Dudley. Stourbridge. Halesowen. Oldbury. Rowley Regis
Top 20
homecare.co.uk
We’re Here to Support You
Whether you need advice, someone to talk to, or help accessing practical support, our friendly team is here for you.
Free, confidential support for unpaid carers.
