Make a donation

Available 24/7:

0121 553 6483

Crossroads Home Care
  • Home Care
  • Community Support
  • Areas We Cover
  • Advice
  • About
  • Contact

Back to Home Care

Care that helps
you stay at home

Personalised home care services designed around you or your loved one’s needs, helping to live independently and well at home.

View all home care services

Home Care Services

An overview of our care at home services and how we can support you.

Dementia Care

Specialist dementia care that promotes comfort, independence and quality of life.

Personal Care

Support with daily personal care, helping you look and feel your best.

Companionship Care

Friendly companionship and social support to reduce loneliness and improve wellbeing.

Respite Care

Short-term care and support for you or your loved one – and a break for family carers.

Live in Care

Round-the-clock care and support in the comfort of your own home.

Areas We Cover

Find out where we provide our home care services across the Black Country.

Back to Community support

Supporting our community, every day

From practical help for carers to wellbeing support and training opportunities, our community services are here for you.

View all community services

Community Support Hub

Discover how we support local families, carers and older people in our community.

Carers Assistance Line

Practical advice, emotional support and guidance for unpaid carers.

Bereavement & Wellbeing

Compassionate support for those grieving and looking after their wellbeing.

Family Carer Training

Training and development opportunities to support family carers.

Professional Care Training

Professional training and development opportunities for carers and staff.

Back to about

Areas We Cover

Providing trusted home care and support across the Black Country.

View all areas

Areas We Cover

Explore all the communities where our local care teams provide support.

Home Care Halesowen

Trusted, compassionate home care tailored to people in Halesowen.

Home Care Stourbridge

Flexible local care that helps people live well at home in Stourbridge.

Home Care Sandwell

Personalised home care and support for families throughout Sandwell.

Home Care West Bromwich

Dependable care at home for people across West Bromwich.

Back to Advice

Advice & Support When You Need It

Practical advice and trusted information to help you make informed decisions about care and support.

View all advice & resources

Caring for a Loved One

Guidance for family carers, looking after someone and balancing your own wellbeing.

Dementia Advice

Support, information and practical advice for living well with dementia at home.

Legal & Financial Planning

Understand your rights, Power of Attorney, wills and other important legal information.

Working While Caring

Support for carers who are balancing work, education and caring responsibilities.

Funding Home Care

Discover our history, mission, values and what makes us different.

Home Safety

Tips and advice to help make your home safer and reduce the risk of falls.

Health & Wellbeing

Advice on physical and mental wellbeing for you and the person you care for.

Local Support Services

Find local organisations and services across Dudley and the Black Country.

Popular Resources

Downloadable Guides

Helpful guides and checklists to support you.

Frequently Asked Questions

Answers to common questions about care.

Latest Articles

Read our latest advice and support articles.

Back to about

About Crossroads

We’re a local, not-for-profit organisation with a passion for supporting our community. Find out more about who we are and what drives us.

More about us

About Crossroads

Discover our history, mission, values and what makes us different.

Why Choose Crossroads

Find out why families across the Black Country trust us to care for their loved ones.

Meet The Team

Get to know our leadership team and the people who make our care exceptional.

Our Story

Learn about our journey, our values and our commitment to the community.

Join Our Team (Careers)

Explore rewarding career opportunities and be part of something that matters.

News

Read our latest news, updates and stories from across Crossroads.

Family Carer Training

Moving and Handling Training for Unpaid Family Carers

Looking after a loved one at home can be physically demanding, especially if they need help moving, transferring or using specialist equipment. Without the right training, both you and the person you care for could be at risk of injury.

Crossroads provides Moving and Handling Training for unpaid family carers to help you care safely, confidently and with greater peace of mind.

Training is delivered free of charge, either in your own home using your existing equipment or at our Crossroads Carers Hub in Oldbury, depending on your needs.

Arrange a Free Care Assessment
Download Your Care Guide

Free &
Confidential

Advice &
Guidance

Emotional
Support

Practical Help &
Signposting

Benefits &
Financial Advice

Here for You,
Every Step

Why Family Carer Training Matters

Many people become carers overnight and are expected to help a loved one with mobility, transfers or daily care without any formal training.
Learning safe moving and handling techniques can help you:

  • Reduce the risk of injury for both you and the person you care for
  • Build confidence in your caring role
  • Learn how to use specialist equipment correctly
  • Improve comfort, dignity and independence for the person you support
  • Continue caring safely at home for longer where appropriate

Our experienced trainers provide practical, personalised guidance that is easy to understand and tailored to your individual circumstances.

Moving and Handling Training in Your Home

Our most popular service is personalised home-based Moving and Handling Training.

Rather than practising in a classroom, our trainer visits your home and demonstrates safe techniques using the equipment you already use every day.

This allows us to provide advice that reflects your home environment, available space and the individual needs of the person you care for.

Training may include guidance on:

  • Safe moving and handling techniques
  • Using hoists and lifting equipment
  • Transfer boards and other mobility aids
  • Bed mobility and repositioning
  • Health and safety considerations
  • Reducing the risk of falls and injury

Who Can Access Training?

Family Carer Training is designed for unpaid carers who support a family member or loved one at home.

Depending on where the person you care for lives, their GP and local funding arrangements, you may be eligible for free Moving and Handling Training, particularly for equipment already supplied through local health or social care services.

If you’re unsure whether you qualify, our team will be happy to discuss your circumstances.

Where Training Takes Place

Training can be delivered:

A Dementia care visit may include:

Call 0121 803 6830 to speak to our friendly team.

At your home

Using your existing moving and handling equipment.

Or at

Crossroads Carers Hub

494 Wolverhampton Road

Oldbury

West Midlands

B68 8DG

Benefits of Our Training

Personalised Training

Practical Skills

Safer Caring

Build Confidence

Reduce Injuries

Greater Independence

Free Training for Eligible Sandwell Carers

Thanks to funding from Sandwell Council, many unpaid family carers living in Sandwell may be able to access Moving and Handling Training free of charge

Our team can advise whether you meet the eligibility criteria.

Book Family Carer Training

To find out more or arrange training, please contact our team.

📞 0121 553 6483

We are happy to answer your questions, discuss your caring situation and help you book the most appropriate training.

Frequently asked questions

Our care at home Dudley service supports people across Dudley, Sandwell and the West Midlands, helping service users remain independent in their own homes. We provide personal care, companionship, medication support, meal preparation, dementia care, respite care and live-in care. Whether you need regular visits or extra assistance at short notice, our team is committed to providing flexible, high-quality care that meets your changing needs.

We provide a wide range of care services that are completely person centred, ensuring every client receives the support that best suits their lifestyle. Our experienced carers and support staff offer everything from personal care and companionship to specialist dementia care, live-in care and palliative care. Our office staff are always available to answer questions, coordinate visits and provide helpful advice, while all the staff work together to deliver outstanding support for our service users and their families.

Yes. While our aim is to help people stay in their own homes for as long as possible, we understand that care needs can change. We can provide information about local care facilities and explain the options available if moving into a care home becomes the right decision. We are here to support families throughout every stage of the care journey and will always go the extra mile to help you make an informed choice.

Treating every client with dignity and respect is at the heart of everything we do. Our carers take time to understand each person’s routines, preferences and goals, supporting both their independence and well being. We believe every interaction should be compassionate, respectful and personalised, helping people live comfortably in the place they know best—their own home.

Arrange a Free Home Assessment

Rated 9.9/10

homecare.co.uk

Local charity

since 1987

Supporting

Dudley. Stourbridge. Halesowen. Oldbury. Rowley Regis

Top 20

homecare.co.uk

We’re Here to Support You

Whether you need advice, someone to talk to, or help accessing practical support, our friendly team is here for you.

Call 0121 553 6483

Free, confidential support for unpaid carers.

Registered Charity
No. 1040679

  • Facebook
  • TikTok
  • Instagram

Care Services

  • Personal Care
  • Respite Care
  • Companionship &
Emotional Support
  • Dementia Care
  • Live-in Care
  • Wellbeing Checks

Community Support

  • Family Carer Support
  • Advice & Guidance
  • Local Resources
  • FAQs
  • News & Updates

About Us

  • About Crossroads
  • Our Team
  • Careers
  • Our Story
  • Contact Us

Contact Us

Call Us

0121 553 6483

Email Us

info@crossroads-caringforcarers.org

Address

494 Wolverhampton Road,
Oldbury,
West Midlands,
B68 8DG.

Crossroads Home Care provides trusted home care, dementia care, companionship and personal care
across Dudley, Stourbridge, Halesowen, Oldbury and Rowley Regis.

Copyright – The Sandwell Crossroads Care Attendant Scheme Ltd. All rights reserved. – Privacy Policy