Make a donation

Available 24/7:

0121 553 6483

Crossroads Home Care
  • Home Care
  • Community Support
  • Areas We Cover
  • Advice
  • About
  • Contact

Back to Home Care

Care that helps
you stay at home

Personalised home care services designed around you or your loved one’s needs, helping to live independently and well at home.

View all home care services

Home Care Services

An overview of our care at home services and how we can support you.

Dementia Care

Specialist dementia care that promotes comfort, independence and quality of life.

Personal Care

Support with daily personal care, helping you look and feel your best.

Companionship Care

Friendly companionship and social support to reduce loneliness and improve wellbeing.

Respite Care

Short-term care and support for you or your loved one – and a break for family carers.

Live in Care

Round-the-clock care and support in the comfort of your own home.

Areas We Cover

Find out where we provide our home care services across the Black Country.

Back to Community support

Supporting our community, every day

From practical help for carers to wellbeing support and training opportunities, our community services are here for you.

View all community services

Community Support Hub

Discover how we support local families, carers and older people in our community.

Carers Assistance Line

Practical advice, emotional support and guidance for unpaid carers.

Bereavement & Wellbeing

Compassionate support for those grieving and looking after their wellbeing.

Family Carer Training

Training and development opportunities to support family carers.

Professional Care Training

Professional training and development opportunities for carers and staff.

Back to about

Areas We Cover

Providing trusted home care and support across the Black Country.

View all areas

Areas We Cover

Explore all the communities where our local care teams provide support.

Home Care Halesowen

Trusted, compassionate home care tailored to people in Halesowen.

Home Care Stourbridge

Flexible local care that helps people live well at home in Stourbridge.

Home Care Sandwell

Personalised home care and support for families throughout Sandwell.

Home Care West Bromwich

Dependable care at home for people across West Bromwich.

Back to Advice

Advice & Support When You Need It

Practical advice and trusted information to help you make informed decisions about care and support.

View all advice & resources

Caring for a Loved One

Guidance for family carers, looking after someone and balancing your own wellbeing.

Dementia Advice

Support, information and practical advice for living well with dementia at home.

Legal & Financial Planning

Understand your rights, Power of Attorney, wills and other important legal information.

Working While Caring

Support for carers who are balancing work, education and caring responsibilities.

Funding Home Care

Discover our history, mission, values and what makes us different.

Home Safety

Tips and advice to help make your home safer and reduce the risk of falls.

Health & Wellbeing

Advice on physical and mental wellbeing for you and the person you care for.

Local Support Services

Find local organisations and services across Dudley and the Black Country.

Popular Resources

Downloadable Guides

Helpful guides and checklists to support you.

Frequently Asked Questions

Answers to common questions about care.

Latest Articles

Read our latest advice and support articles.

Back to about

About Crossroads

We’re a local, not-for-profit organisation with a passion for supporting our community. Find out more about who we are and what drives us.

More about us

About Crossroads

Discover our history, mission, values and what makes us different.

Why Choose Crossroads

Find out why families across the Black Country trust us to care for their loved ones.

Meet The Team

Get to know our leadership team and the people who make our care exceptional.

Our Story

Learn about our journey, our values and our commitment to the community.

Join Our Team (Careers)

Explore rewarding career opportunities and be part of something that matters.

News

Read our latest news, updates and stories from across Crossroads.

Request a Home Care Assessment

Get in touch with our friendly, expert team today to arrange home care and discuss your family’s unique support needs.

At Crossroads Home Care, we are here to make arranging support straightforward and reassuring. Whether you are looking for guidance, want to discuss your options, or are ready to schedule a professional care consultation, our local team across Sandwell, Dudley, and West Birmingham is just a phone call away.

Arrange a Free Care Assessment
Download Your Care Guide

Get in touch

Request further information or a call back, or leave us feedback using the form below

    By submitting this form you are agreeing to share your details with Crossroads Home Care. View our privacy policy

    ✓

    THANK YOU FOR YOUR ENQUIRY

    We Have Received Your Message!

    Thank you for getting in touch with Crossroads Home Care. Your care enquiry has been submitted successfully to our team, and we are reviewing the details you provided.

    WHAT HAPPENS NEXT?

    A member of our friendly, experienced team will be in touch with you shortly to discuss your needs, answer any questions you may have, and help you explore the right support options for you or your loved one.

    Whether you are looking for flexible hourly visits, specialist dementia care, live-in support, or respite care, we are here to guide you every step of the way.

    Need to speak to us sooner? Call 0121 553 6483
    Rated 9.9/10 Local charity since 1987 Supporting families across Dudley, Sandwell & West Birmingham Top 20 Home Care Provider

    Get In Touch With Crossroads

    Phone

    Call us on 0121 553 6483 for a friendly initial advice call.

    Carers Hub

    Visit our dedicated team at our Oldbury office.

    Area Covered

    Supporting families across Sandwell, Dudley, Birmingham, and the Black Country.

    Charity Heritage

    Trusted local care provider and Carer’s Trust affiliate since 1987.

    Direct Support

    Immediate guidance on assessments, funding, and care options.

    How To Arrange Home Care

    Arranging professional, compassionate care for yourself or a loved one begins with a simple conversation. We guide you through every step, ensuring your preferences and routines come first.

    Whether you need flexible hourly visits, specialist dementia support, live-in care, or regular respite, our team makes the process clear, transparent, and completely tailored to your family.

    • Friendly Consultation: A warm, unhurried discussion about your care requirements.
    • In-Home Visit: Conducted in the familiar comfort of your own home.
    • Tailored Care Blueprint: Forming the foundation of your personalized care plan.
    • Expert Guidance: Advice on funding, direct payments, and benefits.
    • Consistent Care Matching: Introducing a trusted care team tailored to you.
    • Ongoing Reviews: Adapting your care plan as your needs evolve over time.

    What Is A Home Care Assessment?

    A home care assessment is a
    comprehensive, professional visit
    conducted by a senior member of
    our team in the comfort of your own home.

    This assessment acts as the blueprint
    for your personalized care plan,
    allowing us to understand your
    health, daily routines, goals,
    and lifestyle preferences. It
    ensures that every aspect of your
    support is designed around your exact needs, promoting
    independence, dignity, and peace of mind.

    Start your care journey today

    Arrange your home care assessment with our compassionate team and discover how personalized, professional support can help you or your loved one live independently with dignity.

    Who Can Book A Care Consultation?

    Older Adults

    Individuals looking to maintain independence safely at home.

    Family Caregivers

    Relatives seeking respite, advice, or structured support.

    Those Recovering After Hospital

    Families planning a safe transition back home.

    Anyone Exploring Options

    Anyone wanting impartial, professional guidance on home care.

    A care consultation is suitable for anyone exploring home care options or needing professional guidance following a change in health or circumstances. We are here to help you navigate your choices with confidence.

    Arrange a Free Care Assessment

    Your Contact & Assessment Options

    Initial Advice Call

    Speak directly with our team on 0121 553 6483.

    Book a Care Consultation

    Schedule a conversation to explore your options.

    Arrange Home Care

    Put flexible, dependable support in place.

    Home Assessment Visit

    Comprehensive evaluation to build your custom care plan.

    Carers Hub Visit

    Drop by our Oldbury location for face-to-face guidance.

    Download Care Guides

    Access helpful resources online before you call.

    A Personalised Care Plan
    For Every Individual

    Every journey with Crossroads begins with a professional home assessment. We take time to understand your routines, health needs, lifestyle and personal preferences before creating an individual care plan tailored around you.

    Wherever possible, we’ll introduce a consistent care team, allowing trusted relationships to develop over time.

    As your needs change, your care plan can be reviewed and adapted, ensuring the right support is always in place.

    A Personalised Care Plan For Every Individual

    Every journey with Crossroads begins with a professional home assessment. We take time to understand your routines, health needs, lifestyle and personal preferences before creating an individual care plan tailored around you.

    Wherever possible, we’ll introduce a consistent care team, allowing trusted relationships to develop over time.

    As your needs change, your care plan can be reviewed and adapted, ensuring the right support is always in place.

    Frequently Asked Questions

    Simply call us on 0121 553 6483 to discuss your needs and arrange an initial advice call or care consultation.

    A senior member of our team visits your home to discuss your routines, health needs, and preferences, creating a bespoke care plan.

    Yes, we offer a free initial advice call and comprehensive care assessment to help you get started with complete confidence.

    Yes, we regularly speak with family members and loved ones to help arrange and coordinate care packages.

    We operate from our dedicated Carers Hub in Oldbury, supporting families across Sandwell, Dudley, Birmingham, and the Black Country.

    Getting Started Practical Steps To Arrange Home Care

    Contact our friendly team at
    0121 553 6483.

    Book your free, no-obligation advice call.

    Prepare a simple list of your daily living activities to share during your assessment. We look forward to helping you join the Crossroads family.

    Registered Charity
No. 1040679

    • Facebook
    • TikTok
    • Instagram

    Care Services

    • Personal Care
    • Respite Care
    • Companionship &
Emotional Support
    • Dementia Care
    • Live-in Care
    • Wellbeing Checks

    Community Support

    • Family Carer Support
    • Advice & Guidance
    • Local Resources
    • FAQs
    • News & Updates

    About Us

    • About Crossroads
    • Our Team
    • Careers
    • Our Story
    • Contact Us

    Contact Us

    Call Us

    0121 553 6483

    Email Us

    info@crossroads-caringforcarers.org

    Address

    494 Wolverhampton Road,
Oldbury,
    West Midlands,
    B68 8DG.

    Crossroads Home Care provides trusted home care, dementia care, companionship and personal care
    across Dudley, Stourbridge, Halesowen, Oldbury and Rowley Regis.

    Copyright – The Sandwell Crossroads Care Attendant Scheme Ltd. All rights reserved. – Privacy Policy