Get in touch
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Get In Touch With Crossroads

Phone
Call us on 0121 553 6483 for a friendly initial advice call.

Carers Hub
Visit our dedicated team at our Oldbury office.

Area Covered
Supporting families across Sandwell, Dudley, Birmingham, and the Black Country.

Charity Heritage
Trusted local care provider and Carer’s Trust affiliate since 1987.

Direct Support
Immediate guidance on assessments, funding, and care options.
How To Arrange Home Care
Arranging professional, compassionate care for yourself or a loved one begins with a simple conversation. We guide you through every step, ensuring your preferences and routines come first.
Whether you need flexible hourly visits, specialist dementia support, live-in care, or regular respite, our team makes the process clear, transparent, and completely tailored to your family.
- Friendly Consultation: A warm, unhurried discussion about your care requirements.
- In-Home Visit: Conducted in the familiar comfort of your own home.
- Tailored Care Blueprint: Forming the foundation of your personalized care plan.
- Expert Guidance: Advice on funding, direct payments, and benefits.
- Consistent Care Matching: Introducing a trusted care team tailored to you.
- Ongoing Reviews: Adapting your care plan as your needs evolve over time.
What Is A Home Care Assessment?
A home care assessment is a
comprehensive, professional visit
conducted by a senior member of
our team in the comfort of your own home.
This assessment acts as the blueprint
for your personalized care plan,
allowing us to understand your
health, daily routines, goals,
and lifestyle preferences. It
ensures that every aspect of your
support is designed around your exact needs, promoting
independence, dignity, and peace of mind.

Start your care journey today
Arrange your home care assessment with our compassionate team and discover how personalized, professional support can help you or your loved one live independently with dignity.

Who Can Book A Care Consultation?

Older Adults
Individuals looking to maintain independence safely at home.

Family Caregivers
Relatives seeking respite, advice, or structured support.

Those Recovering After Hospital
Families planning a safe transition back home.

Anyone Exploring Options
Anyone wanting impartial, professional guidance on home care.
A care consultation is suitable for anyone exploring home care options or needing professional guidance following a change in health or circumstances. We are here to help you navigate your choices with confidence.
Your Contact & Assessment Options

Initial Advice Call
Speak directly with our team on 0121 553 6483.


Book a Care Consultation
Schedule a conversation to explore your options.


Arrange Home Care
Put flexible, dependable support in place.


Home Assessment Visit
Comprehensive evaluation to build your custom care plan.


Carers Hub Visit
Drop by our Oldbury location for face-to-face guidance.


Download Care Guides
Access helpful resources online before you call.

A Personalised Care Plan
For Every Individual
Every journey with Crossroads begins with a professional home assessment. We take time to understand your routines, health needs, lifestyle and personal preferences before creating an individual care plan tailored around you.
Wherever possible, we’ll introduce a consistent care team, allowing trusted relationships to develop over time.
As your needs change, your care plan can be reviewed and adapted, ensuring the right support is always in place.

A Personalised Care Plan For Every Individual
Every journey with Crossroads begins with a professional home assessment. We take time to understand your routines, health needs, lifestyle and personal preferences before creating an individual care plan tailored around you.
Wherever possible, we’ll introduce a consistent care team, allowing trusted relationships to develop over time.
As your needs change, your care plan can be reviewed and adapted, ensuring the right support is always in place.

Frequently Asked Questions

Simply call us on 0121 553 6483 to discuss your needs and arrange an initial advice call or care consultation.
A senior member of our team visits your home to discuss your routines, health needs, and preferences, creating a bespoke care plan.
Yes, we offer a free initial advice call and comprehensive care assessment to help you get started with complete confidence.
Yes, we regularly speak with family members and loved ones to help arrange and coordinate care packages.
We operate from our dedicated Carers Hub in Oldbury, supporting families across Sandwell, Dudley, Birmingham, and the Black Country.
Getting Started Practical Steps To Arrange Home Care
Contact our friendly team at
0121 553 6483.
Book your free, no-obligation advice call.
Prepare a simple list of your daily living activities to share during your assessment. We look forward to helping you join the Crossroads family.























































