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Crossroads Home Care
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Back to Home Care

Care that helps
you stay at home

Personalised home care services designed around you or your loved one’s needs, helping to live independently and well at home.

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Home Care Services

An overview of our care at home services and how we can support you.

Dementia Care

Specialist dementia care that promotes comfort, independence and quality of life.

Personal Care

Support with daily personal care, helping you look and feel your best.

Companionship Care

Friendly companionship and social support to reduce loneliness and improve wellbeing.

Respite Care

Short-term care and support for you or your loved one – and a break for family carers.

Live in Care

Round-the-clock care and support in the comfort of your own home.

Areas We Cover

Find out where we provide our home care services across the Black Country.

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Supporting our community, every day

From practical help for carers to wellbeing support and training opportunities, our community services are here for you.

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Community Support Hub

Discover how we support local families, carers and older people in our community.

Carers Assistance Line

Practical advice, emotional support and guidance for unpaid carers.

Bereavement & Wellbeing

Compassionate support for those grieving and looking after their wellbeing.

Family Carer Training

Training and development opportunities to support family carers.

Professional Care Training

Professional training and development opportunities for carers and staff.

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Areas We Cover

Providing trusted home care and support across the Black Country.

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Areas We Cover

Explore all the communities where our local care teams provide support.

Home Care Halesowen

Trusted, compassionate home care tailored to people in Halesowen.

Home Care Stourbridge

Flexible local care that helps people live well at home in Stourbridge.

Home Care Sandwell

Personalised home care and support for families throughout Sandwell.

Home Care West Bromwich

Dependable care at home for people across West Bromwich.

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Advice & Support When You Need It

Practical advice and trusted information to help you make informed decisions about care and support.

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Caring for a Loved One

Guidance for family carers, looking after someone and balancing your own wellbeing.

Dementia Advice

Support, information and practical advice for living well with dementia at home.

Legal & Financial Planning

Understand your rights, Power of Attorney, wills and other important legal information.

Working While Caring

Support for carers who are balancing work, education and caring responsibilities.

Funding Home Care

Discover our history, mission, values and what makes us different.

Home Safety

Tips and advice to help make your home safer and reduce the risk of falls.

Health & Wellbeing

Advice on physical and mental wellbeing for you and the person you care for.

Local Support Services

Find local organisations and services across Dudley and the Black Country.

Popular Resources

Downloadable Guides

Helpful guides and checklists to support you.

Frequently Asked Questions

Answers to common questions about care.

Latest Articles

Read our latest advice and support articles.

Back to about

About Crossroads

We’re a local, not-for-profit organisation with a passion for supporting our community. Find out more about who we are and what drives us.

More about us

About Crossroads

Discover our history, mission, values and what makes us different.

Why Choose Crossroads

Find out why families across the Black Country trust us to care for their loved ones.

Meet The Team

Get to know our leadership team and the people who make our care exceptional.

Our Story

Learn about our journey, our values and our commitment to the community.

Join Our Team (Careers)

Explore rewarding career opportunities and be part of something that matters.

News

Read our latest news, updates and stories from across Crossroads.

Home Care Stourbridge: High-Quality Home Care Services

When a loved one needs extra support to live safely, our friendly team provides high quality home care across the local community. Choosing home care in Stourbridge helps older adults stay independent and maintain independence in their own home.

Across Stourbridge, nearby areas, and the West Midlands, Crossroads Home Care provides exceptional care, professional home care, and personalised support tailored to daily routines and individual needs. Support can be arranged quickly at short notice (within 24 hours). Supporting families since 1987, we deliver outstanding care with fair pricing to enjoy life.

Arrange a Free Care Assessment
Download Your Care Guide

Why Families Rely on Our Dedicated Team for Care in Stourbridge

Choosing care services means placing someone important to you in trusted hands. Our dedicated team
works to the highest quality standards at every step of your care journey, helping families manage changing
care needs with total confidence.

Our local service provides

Care Quality Commission

CQC Registered Good

A dedicated team

Every carer is carefully selected, appropriately trained and DBS checked

Local experience

Supporting older adults and families in Halesowen and the wider West Midlands for 40 years

A professional approach

Clear communication, reliable scheduling and responsive care management

Training

As an established training provider for carers, Crossroads takes pride in ensuring carers are fully trained to the highest standards.

Fully managed care

Our office team coordinates carers, reviews and ongoing support

Our Care Quality Commission rating confirms our commitment to deliver outstanding care. Families can
inspect our verified credentials to see how we maintain outstanding care across all home care services at:
https://www.cqc.org.uk/location/1-129802968

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Professional Support to Help
Older Adults Maintain
Independence and Live Safely

Regular companionship and professional support bring vital reassurance, helping older adults live safely and remain active locally.

Our Home Care Services in Stourbridge: Personalised Care Options Built Around You

We provide diverse, flexible care options adapted to each person’s care needs, routines, and desired
level of independence. From daily visits to round the clock support, our professional team ensures
dignified care delivery in familiar surroundings.

Live in Care with Round the Clock Support

For individuals who require round the clock support, a dedicated live in carer provides one to one support directly in your own home.

When the carer moves into the house, they assist with personal care, meal preparation, everyday tasks, and mobility support.

This comprehensive live in care package offers an empowering alternative to a residential care home while ensuring constant safety and companionship.

Care plans are tailored around personal routines, lifestyle choices, and household habits to ensure daily life continues smoothly. Carers are matched to your loved one’s personality and care needs, with our office managing planned break cover or overnight waking support whenever required.

Respite Care and Overnight Care for Family Caregivers

Primary family caregivers carry significant responsibility and often need time to recharge. Our respite care options offer temporary relief, whether you need scheduled cover or emergency help arranged quickly at short notice. Respite care can also include overnight care or round the clock support from an experienced carer.

Arrangements can range from a few hours a week to multiple weeks of continuous assistance, providing dedicated support while you take a planned holiday or attend to personal commitments. If an unexpected emergency arises, such as sudden illness or an unplanned hospital discharge, our local team can step in rapidly to ensure your loved one remains safe, supported, and comfortable at home.

Dementia Care at Home for Clients Living with Memory Loss

Staying in familiar surroundings is essential for individuals experiencing memory loss. Our specialised dementia care focuses on preserving daily routines to reduce confusion and anxiety. Carers provide calm reassurance, gentle memory prompts, hydration oversight, and meaningful activities to help clients live safely.

Our care managers regularly review changing support needs, working closely with your family and healthcare professionals. By maintaining a consistent care team, we build strong trust that helps reduce disorientation and provides genuine peace of mind. Every carer completes comprehensive dementia training, ensuring they adapt support as cognitive needs progress.

Personal Care and Mobility Support for Everyday Tasks

Our carers provide sensitive personal care tailored to individual needs, assisting with bathing, dressing, toileting, and grooming. We also assist with taking medication through accurate medication prompts, safe mobility support, and getting ready for the day without rushing.

We protect dignity and respect privacy at every stage, always asking for consent, explaining tasks gently, and encouraging individuals to do as much as they safely can. Visits are never rushed, allowing clients to maintain their morning and evening routines at a comfortable pace. By assigning consistent carers who understand personal preferences, we build reassuring relationships that promote daily confidence and lasting independence at home.

Light Housekeeping, Meal Preparation, and Emotional Support

To help maintain a clean and hazard-free home, our team provides light housekeeping, laundry assistance, and meal preparation. Alongside practical chores, our one to one support addresses emotional needs, providing warm conversation and helping clients stay connected with local social activities.

Practical help makes everyday life safer and more comfortable. Our carers assist with dusting, vacuuming, washing up, changing bedding, and keeping walkways free from trip hazards. Everyday laundry is washed, dried, and put away, ensuring your loved one enjoys a clean, stress-free home alongside uplifting companionship.

Care Plan and Needs Assessment for Tailored Care Delivery

Every care journey begins with a complimentary consultation to understand your unique care needs and lifestyle. Our care team develops a bespoke care plan and coordinates ongoing reviews to ensure your care package adapts fluidly whenever health circumstances change.

Conducted at home, by telephone, or via video call, this free assessment carries no obligation to proceed. A care professional takes the time to discuss daily routines, mobility, medication, and what matters most to you, such as staying connected with family and hobbies. The agreed details are documented in a tailored care plan, giving you and your family full transparency and the flexibility to request changes at any time.

What Sets Our Domiciliary Care Apart from a Typical Care Agency

Our person-centred approach shapes personalised care around your daily habits and preferences. As an established charity rather than a commercial agency, Crossroads provides ethical domiciliary care, with support arranged at short notice for emergencies or hospital discharges.

Every carer undergoes enhanced DBS screening and specialist training to deliver outstanding care. Each care package helps fund our charitable work supporting family caregivers across the West Midlands, ensuring your loved one receives dignified, high-quality support at home.

The Benefits of Home Care in Halesowen

Reduces Loneliness

Improves Confidence

Supports Mental Wellbeing

Encourages Activity

Promotes Independence

Gives Families Peace of Mind

Areas Covered for Home Care in Stourbridge

Our local home care team provides high quality domiciliary care across Stourbridge and nearby areas, including:

  • Wollaston
  • Amblecote
  • Norton
  • Oldswinford
  • Pedmore
  • Lye
  • Wollescote
  • Wordsley
  • Kingswinford
  • Hagley

We also coordinate home care services across Dudley, Halesowen, and the wider West Midlands. Contact our friendly team with your postcode to confirm local availability.

Comparing Care at Home to Residential Care and Care Home Facilities

Receiving professional home care allows older adults to remain in their own home while receiving tailored one to one support that a residential care home cannot replicate. Choosing care in Stourbridge protects daily routines, pets, and ties with the local community, while offering a flexible alternative to moving away from home.

Home care services represent a cost-effective option because you pay only for the exact care options you need, supported by fair pricing and transparent written terms. In Stourbridge, residential care averages around £949 weekly and nursing care reaches £1,267 per week; personalised home care avoids these flat rates while keeping your loved one safely in familiar surroundings.

Rated 9.9/10

homecare.co.uk

Local charity

since 1987

Supporting

Dudley. Stourbridge. Halesowen. Oldbury. Rowley Regis

Top 20

homecare.co.uk

Frequently Asked Questions: How Families in Stourbridge Choose Care

The Care Quality Commission is the independent regulator of health and adult social care in England. They inspect services to confirm they are safe, effective, caring, responsive, and well-led. Crossroads is fully regulated and rated GOOD, assuring families that our care delivery adheres to the highest quality standards.

Home care services can usually begin within days following an initial assessment. If an urgent situation arises, such as sudden illness or hospital discharge, our friendly team can often arrange short notice support or temporary respite care within 24 hours depending on staff availability.

When families in Stourbridge choose care, they evaluate whether a provider is fully regulated, check reviews, and ask if care plans are tailored to individual needs. Many families choose our charity-led model over a private care agency because we reinvest in the community and prioritise reliable, consistent care.

We believe in fair pricing with zero hidden fees. After assessing your loved one’s care needs, we provide a transparent, written care package outline explaining the exact costs for your hourly visits, overnight care, or live in care.

Yes. We prioritise assigning a regular carer to each client so that strong, trusting bonds develop. Having a familiar face supports emotional needs and provides stability for individuals living with memory loss or dementia.

Arrange a Free Home Assessment

Next Steps to Arrange
Professional Home Care and
Exceptional Care in Stourbridge

You do not have to manage every decision today. Contact our friendly team to discuss what extra support would help your loved one live safely and comfortably. We will explain our care options, outline a tailored care plan, and guide you through the process step by step.

Call 0121 553 6483

Whether you need personal care, everyday tasks, flexible respite care, or a dedicated live in carer, our home care Stourbridge team is here to provide exceptional care, professional support, and peace of mind for your family.

Registered Charity
No. 1040679

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Care Services

  • Personal Care
  • Respite Care
  • Companionship &
Emotional Support
  • Dementia Care
  • Live-in Care
  • Wellbeing Checks

Community Support

  • Family Carer Support
  • Advice & Guidance
  • Local Resources
  • FAQs
  • News & Updates

About Us

  • About Crossroads
  • Our Team
  • Careers
  • Our Story
  • Contact Us

Contact Us

Call Us

0121 553 6483

Email Us

info@crossroads-caringforcarers.org

Address

494 Wolverhampton Road,
Oldbury,
West Midlands,
B68 8DG.

Crossroads Home Care provides trusted home care, dementia care, companionship and personal care
across Dudley, Stourbridge, Halesowen, Oldbury and Rowley Regis.

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