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Crossroads Home Care
  • Home Care
  • Community Support
  • Areas We Cover
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Back to Home Care

Care that helps
you stay at home

Personalised home care services designed around you or your loved one’s needs, helping to live independently and well at home.

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Home Care Services

An overview of our care at home services and how we can support you.

Dementia Care

Specialist dementia care that promotes comfort, independence and quality of life.

Personal Care

Support with daily personal care, helping you look and feel your best.

Companionship Care

Friendly companionship and social support to reduce loneliness and improve wellbeing.

Respite Care

Short-term care and support for you or your loved one – and a break for family carers.

Live in Care

Round-the-clock care and support in the comfort of your own home.

Areas We Cover

Find out where we provide our home care services across the Black Country.

Back to Community support

Supporting our community, every day

From practical help for carers to wellbeing support and training opportunities, our community services are here for you.

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Community Support Hub

Discover how we support local families, carers and older people in our community.

Carers Assistance Line

Practical advice, emotional support and guidance for unpaid carers.

Bereavement & Wellbeing

Compassionate support for those grieving and looking after their wellbeing.

Family Carer Training

Training and development opportunities to support family carers.

Professional Care Training

Professional training and development opportunities for carers and staff.

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Areas We Cover

Providing trusted home care and support across the Black Country.

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Areas We Cover

Explore all the communities where our local care teams provide support.

Home Care Halesowen

Trusted, compassionate home care tailored to people in Halesowen.

Home Care Stourbridge

Flexible local care that helps people live well at home in Stourbridge.

Home Care Sandwell

Personalised home care and support for families throughout Sandwell.

Home Care West Bromwich

Dependable care at home for people across West Bromwich.

Back to Advice

Advice & Support When You Need It

Practical advice and trusted information to help you make informed decisions about care and support.

View all advice & resources

Caring for a Loved One

Guidance for family carers, looking after someone and balancing your own wellbeing.

Dementia Advice

Support, information and practical advice for living well with dementia at home.

Legal & Financial Planning

Understand your rights, Power of Attorney, wills and other important legal information.

Working While Caring

Support for carers who are balancing work, education and caring responsibilities.

Funding Home Care

Discover our history, mission, values and what makes us different.

Home Safety

Tips and advice to help make your home safer and reduce the risk of falls.

Health & Wellbeing

Advice on physical and mental wellbeing for you and the person you care for.

Local Support Services

Find local organisations and services across Dudley and the Black Country.

Popular Resources

Downloadable Guides

Helpful guides and checklists to support you.

Frequently Asked Questions

Answers to common questions about care.

Latest Articles

Read our latest advice and support articles.

Back to about

About Crossroads

We’re a local, not-for-profit organisation with a passion for supporting our community. Find out more about who we are and what drives us.

More about us

About Crossroads

Discover our history, mission, values and what makes us different.

Why Choose Crossroads

Find out why families across the Black Country trust us to care for their loved ones.

Meet The Team

Get to know our leadership team and the people who make our care exceptional.

Our Story

Learn about our journey, our values and our commitment to the community.

Join Our Team (Careers)

Explore rewarding career opportunities and be part of something that matters.

News

Read our latest news, updates and stories from across Crossroads.

Companionship Care at Home

Providing emotional support and meaningful human connection

Our companionship care helps people stay independent, connected and confident while giving families complete peace of mind.

Whether someone needs a few hours of friendly company each week or regular daily visits, our local companion carers provide meaningful conversation, gentle encouragement and practical support at home.

Arrange a Free Care Assessment
Download Your Care Guide

Our Companionship Care Services

Friendly Companionship

Support with medication reminders or assistance with prescribed medication, helping you manage your treatment safely and effectively.

Shared Meals

Support with medication reminders or assistance with prescribed medication, helping you manage your treatment safely and effectively.

Hobbies and Interests

Support with medication reminders or assistance with prescribed medication, helping you manage your treatment safely and effectively.

Shopping and Errands

Support with medication reminders or assistance with prescribed medication, helping you manage your treatment safely and effectively.

Appointments and Outings

Support with medication reminders or assistance with prescribed medication, helping you manage your treatment safely and effectively.

Companion Care That’s Built Around People

Our companions build genuine relationships and provide emotional support and practical help that make everyday life easier and more enjoyable.

Whether support is needed for a few hours each week or through regular daily visits, we help people remain independent, connected and valued in the comfort of their own home.

What is companion care?

Friendship

Building genuine, trusted relationships.

Conversation

Providing a listening ear and good company.

Shared Meals

Preparing food and enjoying meals together.

Meal Preparation

Helping prepare simple, nutritious meals.

Shopping Trips

Providing support with errands and shopping.

Light Household Support

Helping with small everyday tasks around the home.

Companion care is a non-clinical care service that focuses on friendship, conversation and practical help with everyday tasks. Unlike medical or personal care, companion care focuses on improving quality of life through meaningful social interaction, emotional connection and light support around the home.

A companion carer spends time getting to know each individual, encouraging hobbies, sharing meals, helping with meal preparation and accompanying people on shopping trips or attending social events. They can also provide medication reminders, helping people stay on track with their daily routine.

Arrange a Free Care Assessment

Who Is Companion Care Suitable For?

Older Adults Living Alone

Providing company, reassurance and emotional support.

People Recovering After Hospital

Support at home while building confidence.

People Living With Early Dementia

Familiar faces and gentle encouragement.

Family Carers Needing Respite

Giving unpaid carers peace of mind and time to recharge.

People With Reduced Mobility

Helping people stay connected and engaged in daily life.

People Experiencing Loneliness

Gentle support to improve wellbeing and confidence.

Companionship care is suitable for older adults living alone, people recovering after hospital discharge, individuals living with early dementia and anyone experiencing loneliness or reduced confidence. It can also benefit enormously those who have become socially isolated due to reduced mobility or changes in physical and mental health.

Helping people stay
independent while
enjoying life

Regular companionship brings comfort, connection and reassurance, helping people remain active, valued and part of their community.

What A Typical Companionship Visit Might Include

Every visit is shaped around the individual’s interests, routines and preferences.

A companionship visit may include:

  • A cup of tea and a chat
  • Preparing or sharing a meal
  • A walk in the garden or local area
  • Shopping or running errands
  • Visiting a local café

The Benefits Of Companionship Care

Reduces Loneliness

Regular social contact helps people feel connected and valued.

Improves Confidence

Gentle encouragement helps people regain confidence.

Supports Mental Wellbeing

Meaningful companionship contributes to emotional wellbeing.

Encourages Activity

Helping people stay active and engaged in everyday life.

Promotes Independence

Supporting people to continue living safely and comfortably at home.

Gives Families Peace of Mind

Knowing someone they trust is there when they can’t be.

Companion Care Services That Make A Meaningful Difference

Our companionship carers understand that it’s often the little things that have the biggest impact.

Helping someone prepare lunch together, encouraging a short walk, visiting a local café or simply having someone to talk to can make a meaningful difference to emotional wellbeing.

Regular companionship services help strengthen social connection, support better mental health and contribute positively to physical health by encouraging people to remain active and engaged in daily life.

A Care Plan Tailored To Every Individual

Every service begins with a home assessment, allowing us to understand routines, interests and personal goals before creating an individual care plan.

Wherever possible, we match each person with the same companion carer so trusted relationships can develop over time.

All companionship carers receive appropriate training, enhanced DBS checks and ongoing supervision, ensuring families receive a professional, reliable care provider they can trust.

As needs change, companionship care can easily be adapted or combined with additional support services, personal care or live-in care if required.

Rated 9.9/10

homecare.co.uk

Local charity

since 1987

Supporting

Dudley. Stourbridge. Halesowen. Oldbury. Rowley Regis

Top 20

homecare.co.uk

Frequently asked questions

The cost depends on the level of support required and how often visits are needed. Following your free home assessment, we’ll provide a clear, personalised quotation with no hidden costs.

Yes. Our companion carers can accompany people on shopping trips, collect prescriptions and assist with everyday errands.

Absolutely. Visits can be tailored around your needs, whether that’s a few hours each week or more regular daily companionship.

Yes. We can accompany clients to GP appointments, hospital visits, social activities and community events, providing reassurance and practical support throughout.

Arrange a Free Home Assessment

Ready to Arrange Companion Care?

Our friendly team is here to help you or your loved one stay connected, independent and supported at home.

Call 0121 553 6483

Arrange a Free Home Assessment

Registered Charity
No. 1040679

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Care Services

  • Personal Care
  • Respite Care
  • Companionship &
Emotional Support
  • Dementia Care
  • Live-in Care
  • Wellbeing Checks

Community Support

  • Family Carer Support
  • Advice & Guidance
  • Local Resources
  • FAQs
  • News & Updates

About Us

  • About Crossroads
  • Our Team
  • Careers
  • Our Story
  • Contact Us

Contact Us

Call Us

0121 553 6483

Email Us

info@crossroads-caringforcarers.org

Address

494 Wolverhampton Road,
Oldbury,
West Midlands,
B68 8DG.

Crossroads Home Care provides trusted home care, dementia care, companionship and personal care
across Dudley, Stourbridge, Halesowen, Oldbury and Rowley Regis.

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