Personal Care at Home
Providing dignified, compassionate personal care that helps you stay independent in the comfort of your own home.
At Crossroads Home Care, we believe personal care should always be delivered with dignity, respect and compassion. Our experienced carers provide tailored support with everyday personal care, helping people remain safe, comfortable and independent while continuing to live at home.
Whether you need occasional assistance each week or more regular daily visits, we’ll create a personalised care plan that fits around your routines, preferences and goals.
Our Personal Care Services
Personal Hygiene
Assistance with bathing, showering, washing, grooming, and oral hygiene to help you feel clean, comfortable, and confident every day.
Dressing & Grooming
Support with getting dressed and undressed, hair care, shaving, and applying make-up to help you look and feel your best.
Toileting & Continence Care
Respectful assistance with toileting, continence care, changing pads, and maintaining dignity and comfort.
Mobility & Positioning
Help with changing position in bed, safe movement, and reducing the risk of pressure injuries while maintaining comfort.
Specialist Personal Care
Support with foot care, as well as assistance with stoma and catheter care, delivered with sensitivity and professionalism.
Personal Care That’s Built Around You
Everyone’s needs are different.
Our carers take time to understand your routines, preferences and the support you would like, providing personalised care that helps you remain independent while maintaining dignity and privacy.
Whether you need support getting ready in the morning, assistance during the day or help preparing for bed, we’ll always work at your pace and in the way that suits you best.
What Is Personal Care?
Personal Hygiene
Support with washing, bathing and dressing.
Medication Support
Help with medication reminders and routines.
Continence Care
Discreet and respectful personal support.
Mobility Assistance
Helping people move safely around the home.
Meal Preparation
Nutritious meals and hydration support.
Daily Living Tasks
Practical help around the home.
Personal care provides practical assistance with everyday activities that may have become more difficult due to age, illness or reduced mobility.
Unlike companionship care, personal care includes hands-on support with personal hygiene, dressing, continence care, mobility and medication while always respecting privacy, independence and personal choice.
Who Is Personal Care Suitable For?
Older Adults
Helping people remain independent at home.
People Recovering After Hospital
Supporting recovery and confidence.
People Living With Dementia
Providing familiar routines and reassurance.
People With Limited Mobility
Supporting safe movement around the home.
People Living With Long-Term Conditions
Tailored support around changing needs.
Family Carers Needing Support
Giving carers peace of mind and regular breaks.
Personal care is suitable for anyone who would benefit from practical support with everyday living while remaining in the comfort of their own home. Whether assistance is needed following illness, after a hospital stay or due to age-related changes, our care is always tailored to the individual.
Helping people live
independently with
dignity
Compassionate personal care helps people remain comfortable, confident and independent while giving families reassurance that their loved one is receiving professional, respectful support.
What A Typical Personal Care Visit May Include
Every visit is shaped around the individual’s interests, routines and preferences.
A Personal Care visit may include:
- Morning personal care
- Washing and dressing
- Medication reminders
- Preparing breakfast
- Mobility support
- Meal preparation
- Evening routines
- Light household support
The Benefits Of Personal Care
Promotes Independence
Supporting people to remain at home for longer.
Maintains Dignity
Providing respectful and compassionate care.
Supports Health
Helping establish safe daily routines.
Improves Confidence
Giving reassurance every day.
Reduces Family Stress
Sharing caring responsibilities.
Provides Peace of Mind
Professional carers families can trust.
Personal Care That Makes A Difference
Our companionship carers understand that it’s often the little things that have the biggest impact.
Helping someone prepare lunch together, encouraging a short walk, visiting a local café or simply having someone to talk to can make a meaningful difference to emotional wellbeing.
Regular companionship services help strengthen social connection, support better mental health and contribute positively to physical health by encouraging people to remain active and engaged in daily life.
A Personalised Care Plan For Every Individual
This section can almost stay exactly as you’ve written it. Every journey with Crossroads begins with a professional home assessment.
We take time to understand your routines, health needs, lifestyle and personal preferences before creating an individual care plan tailored around you.
Wherever possible, we’ll introduce a consistent care team, allowing trusted relationships to develop over time.
As your needs change, your care plan can be reviewed and adapted, ensuring the right support is always in place.
Rated 9.9/10
homecare.co.uk
Local charity
since 1987
Supporting
Dudley. Stourbridge. Halesowen. Oldbury. Rowley Regis
Top 20
homecare.co.uk
Frequently asked questions
The cost depends on the level of support required and how often visits are needed. Following your free home assessment, we’ll provide a clear, personalised quotation with no hidden costs.
Yes. Our companion carers can accompany people on shopping trips, collect prescriptions and assist with everyday errands.
Absolutely. Visits can be tailored around your needs, whether that’s a few hours each week or more regular daily companionship.
Yes. We can accompany clients to GP appointments, hospital visits, social activities and community events, providing reassurance and practical support throughout.
Yes. We can accompany clients to GP appointments, hospital visits, social activities and community events, providing reassurance and practical support throughout.
Ready to arrange Personal Care?
Our friendly team is here to help you or your loved one remain independent with compassionate, personalised care at home.
