What is Attendance Allowance?

Attendance Allowance is a benefit for the person you are caring for. It doesn’t matter what the person’s condition is – what matters is how it affects them. If they’ve reached State Pension age and need help with personal care, or need extra support with day-to-day tasks, they may be eligible.

Attendance Allowance can be spent on whatever makes life easier. You don’t have to spend it on paying for care. However, your local council or trust can take Attendance Allowance into account when working out how much you need to pay for care services.

If you’re a carer with a long-term condition or disability, you can claim Attendance Allowance for yourself too and it won’t affect any Carer’s Allowance you may be receiving.

How Much is Attendance Allowance?

Attendance Allowance isn’t means-tested, so it doesn’t matter what your income or savings are. You can get Attendance Allowance even if you’re working or studying. Getting Attendance Allowance won’t reduce your other benefits.

Attendance allowance is paid at 2 different rates depending on the level of care that they need because of their disability. 

Rate  Level of help you need 
Lower rate – £68.10  Frequent help or constant supervision during the day, or supervision at night 
Higher rate – £101.75  Help or supervision throughout both day and night, or a medical professional has said you might have 6 months or less to live 

The person you care for will receive their Attendance Allowance every four weeks.

Is the person I care for eligible?

You can get Attendance Allowance if you’ve reached State Pension age and the following apply:

  • you have a physical disability (including sensory disability, for example blindness), a mental disability (including learning difficulties), or both
  • your disability is severe enough for you to need help caring for yourself or someone to supervise you, for your own or someone else’s safety
  • you have needed that help for at least 6 months (unless you might have 6 months or less to live)

You must also:

  • be in Great Britain when you claim – there are some exceptions, such as members and family members of the armed forces
  • have been in Great Britain for at least 2 of the last 3 years (this does not apply if you’re a refugee or have humanitarian protection status)

How do I apply for Attendance Allowance?

To apply for Attendance Allowance you must complete a form. You can get a form by calling the Attendance Allowance helpline on 0800 731 0122 or download one from gov.uk – Attendance Allowance claim form. The form comes with notes telling you how to fill it in.

Send the completed form to: Freepost DWP Attendance Allowance

You do not need a postcode or a stamp.

Call the Attendance Allowance helpline to ask for:

  • a copy of the form
  • alternative formats, such as braille, large print or audio CD

Help with Applying for Attendance Allowance

Call the Crossroads Carers Assistance Line on 0121 803 6830 for any advice and support needed before or during your application for Attendance Allowance.

Attendance Allowance helpline
Telephone: 0800 731 0122
Textphone: 0800 731 0317
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0122
British Sign Language (BSL) video relay service if you’re on a computer – find out how to use the service on mobile or tablet
Monday to Friday, 8am to 6pm
Find out about call charges

What if the person I am caring for doesn’t want to apply for Attendance Allowance?

If the person you care for has capacity to make their own decisions and does not wish to apply for Attendance Allowance then you must respect their wishes

If the person your care for does not have capacity to make their own decisions you can make the application on their behalf, you will be asked whether you hold Power of Attorney to act on behalf of the person you care for as part of the application

Can my claim be backdated?

Attendance Allowance can be backdated to the date of your claim. This is usually the date your form is received or the date you call the enquiry line (if you then return the claim pack within 6 weeks).

Attendance Allowance is a non-means tested benefit and no financial assessment is needed to complete the application