Current Vacancies

Community Care Staff – various locations

*** Please call us on 0121 553 6483 to check if we are actively recruiting before applying ***

Crossroads has been providing care and support to people in Sandwell and surrounding areas for over 35 years, and we value these communities and their connection to us.

We currently have vacancies for full and part-time Community Care Staff (Care Support Workers) in Sandwell, Dudley, Birmingham, Wolverhampton and Walsall to work as part of our team supporting local people in their own homes.

Hours – fixed contracts of either 16, 28 or 37 hours per week (to include early mornings, evenings and alternate weekends).

Rates of pay – £9.50 – £11.65 per hour.

Driving – driving licence with access to your own vehicle is preferred (please call to speak to us about opportunities for non-drivers).

Age – You must be over 18 to apply.

Full induction training is provided to successful applicants, including all mandatory training on commencement of employment.

We offer an excellent employment package which includes –

  • Support with career progression and opportunities
  • Support to complete and gain recognised qualifications in care
  • Good rates of pay
  • Contracted hours
  • Flexible hours of work
  • 28 days paid annual leave pro-rata
  • Enhanced Bank Holiday pay
  • Paid travel time
  • Excellent paid mileage allowance (45p per mile)
  • Paid shadowing with experienced Care Support Workers
  • Refer a Friend Scheme
  • Blue Light Card
  • Voucher Scheme
  • Pension Scheme
  • Staff recognition scheme and benefits
  • Free DBS
  • Uniform, PPE and smart phone supplied

Your role in will include – assisting people in their own homes with daily living needs, caring for people who are recovering from an illness or after discharge from hospital and offering support with domestic tasks. At times, you may be required to provide respite care specifically for palliative patients, to enable family carers to have planned respite for an agreed number of hours.

We’re looking for people who want to help us to deliver excellent care, so whether you have experience or are just starting out*, if you’re passionate about looking after others, we’d love to hear from you.

*If you don’t have qualifications, we can work with you to gain the right skills to become an excellent care worker.

Please note – Covid-19 considerations: PPE is provided.

Please see full Job Description below –

Care Support Worker Job Description

We are an equal opportunities employer and welcome applications from all sections of the community.


To apply, please email your CV to or post to 494 Wolverhampton Road, Oldbury, West Midlands, B68 8DG, making sure to include which role you are applying for in your covering email/letter.

If you have any queries, please call 0121 553 6483.

Closing date: Ongoing recruitment but it is advised that you call us on 0121 553 6483 to check if we have positions available before applying. Thank you.