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Crossroads Home Care
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Back to Home Care

Care that helps
you stay at home

Personalised home care services designed around you or your loved one’s needs, helping to live independently and well at home.

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Home Care Services

An overview of our care at home services and how we can support you.

Dementia Care

Specialist dementia care that promotes comfort, independence and quality of life.

Personal Care

Support with daily personal care, helping you look and feel your best.

Companionship Care

Friendly companionship and social support to reduce loneliness and improve wellbeing.

Respite Care

Short-term care and support for you or your loved one – and a break for family carers.

Live in Care

Round-the-clock care and support in the comfort of your own home.

Areas We Cover

Find out where we provide our home care services across the Black Country.

Back to Community support

Supporting our community, every day

From practical help for carers to wellbeing support and training opportunities, our community services are here for you.

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Community Support Hub

Discover how we support local families, carers and older people in our community.

Carers Assistance Line

Practical advice, emotional support and guidance for unpaid carers.

Bereavement & Wellbeing

Compassionate support for those grieving and looking after their wellbeing.

Family Carer Training

Training and development opportunities to support family carers.

Professional Care Training

Professional training and development opportunities for carers and staff.

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Areas We Cover

Providing trusted home care and support across the Black Country.

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Areas We Cover

Explore all the communities where our local care teams provide support.

Home Care Halesowen

Trusted, compassionate home care tailored to people in Halesowen.

Home Care Stourbridge

Flexible local care that helps people live well at home in Stourbridge.

Home Care Sandwell

Personalised home care and support for families throughout Sandwell.

Home Care West Bromwich

Dependable care at home for people across West Bromwich.

Back to Advice

Advice & Support When You Need It

Practical advice and trusted information to help you make informed decisions about care and support.

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Caring for a Loved One

Guidance for family carers, looking after someone and balancing your own wellbeing.

Dementia Advice

Support, information and practical advice for living well with dementia at home.

Legal & Financial Planning

Understand your rights, Power of Attorney, wills and other important legal information.

Working While Caring

Support for carers who are balancing work, education and caring responsibilities.

Funding Home Care

Discover our history, mission, values and what makes us different.

Home Safety

Tips and advice to help make your home safer and reduce the risk of falls.

Health & Wellbeing

Advice on physical and mental wellbeing for you and the person you care for.

Local Support Services

Find local organisations and services across Dudley and the Black Country.

Popular Resources

Downloadable Guides

Helpful guides and checklists to support you.

Frequently Asked Questions

Answers to common questions about care.

Latest Articles

Read our latest advice and support articles.

Back to about

About Crossroads

We’re a local, not-for-profit organisation with a passion for supporting our community. Find out more about who we are and what drives us.

More about us

About Crossroads

Discover our history, mission, values and what makes us different.

Why Choose Crossroads

Find out why families across the Black Country trust us to care for their loved ones.

Meet The Team

Get to know our leadership team and the people who make our care exceptional.

Our Story

Learn about our journey, our values and our commitment to the community.

Join Our Team (Careers)

Explore rewarding career opportunities and be part of something that matters.

News

Read our latest news, updates and stories from across Crossroads.

LOCAL . TRUSTED . SINCE 1987

Trusted Home Care Dudley, Sandwell and West Birmingham

Helping the people you love live safely, independently and confidently at home.

Crossroads Home Care provides compassionate, personalised home care across Dudley, Stourbridge, Halesowen, Oldbury, Rowley Regis, Quinton and Edgbaston.

As a local charity supporting families since 1987, we are here when you need us most.

Arrange a Free Care Assessment
Download Your Care Guide

Rated 9.9/10

homecare.co.uk

Local charity

since 1987

Supporting

Dudley. Stourbridge. Halesowen. Oldbury. Rowley Regis

Top 20

homecare.co.uk

Wellbeing checks to Dementia Care built around you

Every family is different, which is why we take time to understand what matters most to you.

Whether you need companionship, personal care, dementia support or respite care, our experienced
team is here to help.

Companionship

Find out more

Personal Care

Find out more

Dementia Care

Find out more

Respite Care

Find out more

Live in Care

Find out more

Supporting families across our community

For almost 40 years we’ve proudly supported people across Dudley, Stourbridge, Halesowen, Oldbury and Rowley Regis with compassionate home care that helps people remain independent in the place they love most, their home.

Sandwell

Halesowen

Dudley

Stourbridge

Oldbury

West Birmingham

View all areas we cover

More than a Home care Provider

As a local charity, every care visit helps us continue supporting families and carers throughout our community. Everything we do is built around compassion, dignity and helping people live well at home.

Home Care that starts with understanding

1

Talk to Us

We listen and take time to understand what matters.

2

Create your care plan

Support designed around your life, your needs and your choices.

3

Live well at home

with confidence, independence and the reassurance you deserve.

The life you love,
with the support you need.

We don’t just provide care.
We help people continue living.

Why clients and families are grateful for our commitment to exceptional care

Trusted By Families Across Dudley And The West Midlands

For many years, Crossroads Caring for Carers has proudly supported service users, family caregivers and residents throughout Dudley and the West Midlands.

Families often tell us they value our friendly approach, reliable communication and willingness to go the extra mile whenever support is needed.

Arrange a Free Care Assessment

What families say

Born from caring for carers.
Continuing to care for the community.
Since 1987

Crossroads begain in 1987 to support carers and families in our community.

Today our mission continues delivering high quality care with compassion, dignity and respect.

Frequently asked questions

About Home Care in Dudley and the Surrounding areas

Everything you need to know about our home care services in Dudley Stourbridge, Halesowen, Oldbury, Rowley Regis, Quinton and Edgbaston.

In many cases, yes. Our home care Dudley services help people remain safe, independent and comfortable in familiar surroundings. We work closely with you and your family members to provide personalised care support that enables your loved one to continue living at home for as long as possible.

Our carers provide as much or as little support as you need, encouraging independence while assisting with everyday tasks. Whether you require occasional help or daily visits, our committed team focuses on making a real difference to your quality of life.

Yes. Your care plan is reviewed regularly and adapted as your health and care needs change. We’ll keep you and your family members fully informed, ensuring you always receive the right level of care support.

As your needs change, we’ll work with you and your family members to increase or adjust your support. If you’ve recently returned from hospital, we can also provide additional care support to help with your recovery and independence.

For many people it can. Our personalised home care Dudley services help people remain independent for longer while giving families reassurance that their loved one is receiving the best care possible.

Our carers provide as much or as little support as you need, encouraging independence while assisting with everyday tasks. Whether you require occasional help or daily visits, our committed team focuses on making a real difference to your quality of life.

Remaining in familiar surroundings helps many people maintain confidence, independence and emotional wellbeing. Our supportive carers focus on delivering person-centred care support that makes a positive difference every day.

Yes. Building trusted relationships is an important part of our service. Our carers enjoy spending time with clients through conversation, activities and companionship, helping reduce loneliness and improve wellbeing.

Absolutely. We encourage people to continue enjoying the things that matter most to them, helping them stay active, connected and engaged with the world around them.

We provide consistent carers, regular companionship and personalised support that helps people feel valued and respected. Our carers have the skills and positive attitude needed to support emotional wellbeing as well as practical care needs.

Remaining at home allows people to keep familiar routines, treasured memories and independence. It also helps many family members feel reassured knowing their loved one is receiving professional home care in familiar surroundings.

We provide a wide range of care support, including bathing, dressing, grooming, medication reminders, meal preparation, shopping, mobility assistance and companionship. Visits can be arranged as occasional support or regular daily visits.

Yes. Every care plan is personalised around your individual needs, whether you need occasional support, daily visits or more comprehensive care.

Wherever possible, yes. We carefully match clients with regular carers to build trusted relationships. All the staff are committed to providing continuity, compassion and the best care possible.

Yes. Our carers receive specialist dementia care training and have the skills and experience to provide compassionate, person-centred support that helps people remain independent for longer throughout Dudley and the wider Black Country.

We work closely with family members, providing reassurance, practical advice and regular updates so everyone remains informed and supported throughout the care journey.

Many people living with dementia can continue living safely in their own home with the right personalised dementia care and experienced carers.

Yes. We provide flexible respite care so family members can take a break, attend appointments, go on holiday or simply recharge while knowing their loved one is receiving excellent care.

Where capacity allows, yes. We understand that unexpected situations happen and will always
do our best to arrange care support quickly when families need us most.

Absolutely. Supporting carers is at the heart of what we do. Our supportive team offers practical advice, guidance and replacement care for family members whenever it’s needed.

View More Frequently Asked Questions

Talk to our helpful team about home care in Dudley and the West midlands

We Are Here To Listen And Help

If you are looking for compassionate home care for yourself or someone you love, we are here to support you every step of the way.

Whether you need personal care, dementia support, respite care, advice for family caregivers, or simply want to discuss your options, our friendly team will be happy to help.

Arrange a Free Care Assessment

Free, no obligation appointment

Registered Charity
No. 1040679

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Care Services

  • Personal Care
  • Respite Care
  • Companionship &
Emotional Support
  • Dementia Care
  • Live-in Care
  • Wellbeing Checks

Community Support

  • Family Carer Support
  • Advice & Guidance
  • Local Resources
  • FAQs
  • News & Updates

About Us

  • About Crossroads
  • Our Team
  • Careers
  • Our Story
  • Contact Us

Contact Us

Call Us

0121 553 6483

Email Us

info@crossroads-caringforcarers.org

Address

494 Wolverhampton Road,
Oldbury,
West Midlands,
B68 8DG.

Crossroads Home Care provides trusted home care, dementia care, companionship and personal care
across Dudley, Stourbridge, Halesowen, Oldbury and Rowley Regis.

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